Shipping
Carriers
DHL International GmbH.
DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.
TNT Holdings B.V.
is an international courier delivery services company with headquarters in Hoofddorp, Netherlands. The firm has fully owned operations in 61 countries and delivers documents, parcels and pieces of freight to over 200 countries.
Fedex
is an international courier delivery services company with headquarters in Hoofddorp, Netherlands. The firm has fully owned operations in 61 countries and delivers documents, parcels and pieces of freight to over 200 countries.
UPS, Inc.
is the world's largest package delivery company and a provider of supply chain management solution.
DPD (Europe)
Largest provider of postal services in Lithuania. Offers not only postal, but also courier and financial intermediation services.
Omniva (Europe)
Largest provider of postal services in Lithuania. Offers not only postal, but also courier and financial intermediation services.
AB Lietuvos paštas
Largest provider of postal services in Lithuania. Offers not only postal, but also courier and financial intermediation services.
EMS
is an international post for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).
FAQ
How much is shipping?
Delivery fee is estimated at view cart page according to total order weight and delivery address.
Do you ship to the USA?
Yes, we ship to Worldwide, including USA, Canada, Australia, Europe and rest countries.
Is there tracking number?
Tracking number is sent after order is completed, also you can find it in Orders Details page.
Standard mail tracking numbers can also be used in local post office pages.
Do you deliver to APO, FPO and DPO?
Yes, however due to the nature of these services, it may take more than 45 business days to receive your order. If possible, we recommend using a civilian address.
Item location?
All merchandise is sent from our warehouse in Lithuania, Palanga.
Handling time?
One business day.
Will I have to sign?
Yes, please have someone to sign for mail during delivery business hours.
Not received?
Check tracking number you received via email. Contact your local post. Mail is held in post for 1 - 2 weeks time, then sent back to sender. Contact Us.
What if not claimed?
Unclaimed mail is delivered back to sender.
Delivery taking too long?
International parcels have to be processed through customs and this may cause a delay at times. We cannot foresee the rate of speed these government agencies will take.
Lost mail
Lost mail claim can only be initiated after 30 days pass since dispatch day.
Collection in person?
Yes you can collect fully paid order once its prepared from our location.
Delivery Time
Average Delivery Times
Once your order has shipped, you can expect to receive your purchase within:
- 2 - 4 business days courier mail.
- 5 - 10 business days by mail within Europe.
- 7 - 15 business days by mail rest locations.
Duties & Taxes
Many countries impose their own customs, duties, tariffs, taxes, etc. on items being shipped from a foreign country. Most items clear customs with no hassle. However we cannot forsee or be held responsible for imposed taxes or other charges, shipments that are seized by customs officials, or seized for any duties, VAT, etc levied on our shipments by foreign governments.
Public Holidays
- January 1st – New Year’s day
- February 16th - Lithuania’s independence day
- March 11th - Lithuania’s independence restoration day
- April 21st - Easter
- May 1st – Labor day
- June 24th – Midsummer day
- July 6th - Republic day
- August 15th - Feast day of the Assumption of Mary
- November 1st – All Saints’ day
- December 24th – Christmas Eve
- December 25th – Christmas 1st day
- December 26th – Christmas 2nd day
A few things to consider
Some International shipping options have limited tracking, have to be processed through customs and this may cause a delay at times. We cannot foresee the rate of speed these government agencies will take so please be patient, your package should arrive soon. If it does not arrive within the estimated delivery time described above please contact us.
Shipping times and shipping rates may depend on the location of the shipment address and the size of the item(s) being shipped. All items purchased through our marketplace platform are shipped to the customer pursuant to arrangements with various shipping carriers for final delivery. This means risk of loss and title for all items purchased pass to the carrier.
Brazil
Legal entities please provide Tax ID code (CNPJ code), natural person Tax ID code (CPF code) in the "Company" field of our checkout. If the required data is not entered, the shipment may be returned without refund of delivery costs.